A visible line near a gate is not automatically the same defect as a broader flow pattern across a molded surface. For an OEM buyer, the practical question is not which machine setting to request first. It is whether the supplier has identified the symptom accurately, tested a plausible mechanism, and shown that the resulting part meets the agreed appearance and functional requirements. That distinction matters when a show surface, a sealing area, or a loaded feature is involved.
This guide focuses on buyer control of correction and release evidence for thermoplastic injection-molded parts. It separates jetting from flow marks, then turns a supplier’s proposed action into a reviewable trial. Resin grade and condition, pigment or filler package, part geometry, gate and runner design, mold thermal balance, press capability, and the measurement method can all change the result. No generic temperature, speed, pressure, or viewing limit can therefore be treated as a universal correction.
Treat “jetting removed” or “flow marks improved” as a trial observation, not a closure statement. Close the action only when a controlled sample set, the agreed visual method, relevant functional checks, and the applicable material, tool, and process revisions support the acceptance decision.
01
Classify the visible symptom before selecting a correction
Jetting commonly appears as a rope-like, snake-like, rough, matt, or gloss-shifted trail that starts at or immediately beyond the gate. It can occur when melt enters a larger open area as a free stream before it is redirected into stable wall-contact flow. The strand can cool differently from the melt that follows, so the issue may be more than a cosmetic concern if it crosses a loaded or sealing region. BASF describes this type of gate-entry mechanism and distinguishes jetting from other molding problems.[1]
A flow mark is a broader description, not a confirmed root cause. It may be a series of bands, arcs, ripples, or gloss changes that follow the apparent fill path, often around a wall-thickness transition, long flow length, changing section, or local cooling condition. A mark that looks similar can instead be gate blush, a weld line, moisture-related splay, a cold slug, fiber pattern, pigment variation, or a tooling-finish effect. Ask the supplier to name the observed pattern first and to state which alternatives were checked rather than accepting “flow mark” as a diagnosis.

02
Turn likely causes into confirmation checks
For suspected jetting, a likely cause set includes a gate that discharges into open space, an unsuitable gate-to-part transition, a restrictive or poorly directed gate, a sudden section change, and an early fill stage that produces an uncontrolled stream. A fill profile, melt condition, and mold temperature can influence the result, but they should be evaluated within the resin supplier’s documented processing limits and the actual machine response. The same visible trail does not prove that injection speed alone caused it.
For suspected flow marks, check whether the pattern tracks the gate, flow direction, a changing wall section, an insert, a cooling circuit region, or a particular cavity. Compare matched good and suspect parts under the same lighting and part orientation. Review resin grade, colorant or additive status, lot identification where available, dryer or material-handling record when relevant, mold and hot-runner condition, and the process history for the trial window. A cavity-specific pattern points to a different investigation from a pattern repeated across all cavities after a material or setup change.
Request an annotated part image or drawing that shows the gate, apparent flow direction, visible-zone classification, defect location, cavity identity, and sample sequence. Pair it with dated photographs of accepted and suspect parts using the same background, illumination, viewing angle, and magnification. This is more useful to a cross-functional buyer team than unreferenced close-up photographs or a statement that the part is now ‘better.’
03
Evaluate corrective actions from least disruptive to design-controlled
A supplier may first propose a controlled process trial: for example, an adjusted staged fill profile, an allowed change in melt or mold temperature, or a review of transfer behavior. Such a trial can be informative when it stays within the approved resin guidance and the supplier records the actual conditions. It should also check for trade-offs such as short fill, flash, altered gloss, dimensional change, stress, weld-line movement, or a changed gate witness. A visually cleaner sample is not sufficient if another product requirement has not been rechecked.
When evidence points to the gate-entry condition, a tool or design action may be more credible than repeatedly widening a process window. Options can include changing gate position or direction so the melt meets a wall or deflecting feature promptly, enlarging or reshaping the gate section, adding a suitable radius at the gate-to-part transition, or moderating an abrupt wall change. These are engineering options, not default instructions: they can move vestige, affect packing and cooling, alter weld-line locations, or require a new cosmetic review. Covestro likewise cautions that gate design should avoid jetting in relevant applications.[2]
Ask the supplier to put the proposed action in a short hypothesis-and-risk record: the observed symptom, suspected mechanism, alternatives ruled out or still open, exact revision to change, trial factors, expected benefit, possible side effects, and the evidence required to decide. If mold-flow analysis is used, request the model revision, material data basis, gate assumptions, and the physical trial correlation plan. Simulation can inform a decision; it does not replace sample evidence from the actual tool and resin system.

04
Set acceptance criteria that procurement and engineering can apply
Define acceptance by surface zone, not by the vague instruction ‘no flow marks.’ Mark primary show surfaces, secondary visible surfaces, concealed areas, and functionally sensitive areas on the controlled drawing or CAD view. For each relevant zone, specify the approved reference: a retained limit sample, signed first-article sample, approved photo panel, or an instrumented criterion when appropriate. State the part condition, light source or agreed lighting, viewing distance and angle, orientation, inspection time, and who has authority to disposition a borderline result. ASTM D523 can be relevant when a gloss measurement is part of the agreed method, but a gloss value alone does not define all visual appearance.[3]
Acceptance should address the defect’s location and impact as well as its visibility. A residual mark may be permissible on a hidden nonfunctional face but require rejection or engineering review if it crosses a sealing land, snap feature, thin wall, window, logo area, or customer-facing surface. Where jetting could affect a loaded feature, define the proportionate functional evidence before the trial begins, such as assembly, leak, retention, or part-specific mechanical testing. Do not create a new limit after reviewing the sample.
For serial production, agree whether the condition is evaluated at startup, by cavity, at a defined sampling frequency, or after a named change trigger. The plan should identify what happens if the mark recurs: containment, notification timing, sample retention, re-inspection, concession authority, and whether a tool, resin, color, process, or maintenance change requires renewed appearance approval.
05
Release only with traceable supplier evidence
A correction package should connect the accepted parts to the technical change. Request the part number and drawing revision, resin designation or approved material direction, color and additive status where relevant, tool and cavity identification, tool or gate revision, press and process-record reference, trial date, sample quantity, and retained-sample location. Include the before-and-after visual record, the agreed inspection method, actual findings, any functional results, open risks, and the named supplier and buyer decision owners.
Review the evidence as a comparison, not a promise. Confirm that the original symptom has been evaluated in the same zone and condition; that the proposed action did not introduce a different cosmetic or dimensional issue; and that the acceptance basis has not drifted between trials. If data are incomplete, record the uncertainty and decide whether the project needs another controlled trial, a temporary concession, or a design review. This approach gives overseas procurement, quality, and engineering teams one auditable basis for a release decision without prescribing universal molding settings.
Keep the approved evidence with the revision-controlled project record. A recurrence after a resin source, color, maintenance, mold, cavity, or production transfer change may look similar but have a different mechanism. The original symptom map and trial record allow the next review to begin from facts rather than from an undocumented setting change.

Practical takeaway
Before you move
to the next review.
- Mark the suspected jetting or flow-mark location, gate, flow direction, visible-zone category, cavity, and current drawing or CAD revision before requesting a correction.
- Require matched photographs of good and suspect parts under one agreed viewing method, and identify whether the issue is rope-like gate-entry jetting, a broader flow pattern, or an unresolved look-alike defect.
- Ask for material, handling, tool, cavity, and relevant process records that permit comparison; label each proposed cause as observed, suspected, or confirmed.
- Approve a written trial hypothesis with a single defined change where practical, expected side effects, sample retention, and checks for fill, dimensions, function, and other cosmetic zones.
- Release only against controlled visual criteria and proportionate functional evidence, with accepted sample identity, residual risk, change revision, escalation path, and buyer approval authority recorded.
FAQ
Common questions
Are jetting and flow marks interchangeable terms on a supplier corrective-action report?
No. Jetting usually describes a distinct gate-entry pattern in which a melt stream enters an open area before stable wall-contact flow is established. Flow mark is a broader visual description that can have several mechanisms. The report should describe the appearance and location, list the working mechanism, and show the checks that distinguish it from look-alike defects rather than treating the terms as synonyms.
Should a buyer request a lower injection speed whenever jetting is visible?
Not as a blanket instruction. A controlled fill-profile trial may be a reasonable hypothesis for the specified resin, geometry, mold, and machine, but it can affect fill, weld lines, surface gloss, pressure behavior, and dimensions. Ask the supplier to show the approved operating basis, actual trial record, comparative samples, and any product checks needed for the affected region.
What is a practical cosmetic acceptance criterion for a flow mark?
Use a part-specific criterion. Define the surface zone, approved reference sample or image, lighting, viewing geometry, part orientation, inspector authority, and disposition rule. If gloss or color measurement is relevant, specify the method and acceptance rule before testing. A generic requirement such as ‘no visible marks’ is difficult to apply consistently across suppliers, inspectors, and locations.
What evidence should be supplied after a gate modification intended to correct jetting?
Request annotated current and revised tool or part views, the engineering rationale, controlled revision identifiers, affected-cavity information, material and trial traceability, before-and-after samples and photographs, actual inspection results, and agreed functional or dimensional checks. The package should also identify any moved gate vestige, new weld-line position, or remaining cosmetic limitation so approval is based on the complete trade-off.
References
Source material
- [1] BASF, Injection-Molding Problems in Engineering Thermoplastics — Causes and Solutions
- [2] Covestro, Processing of TPU by Injection Molding
- [3] ASTM International, ASTM D523 Standard Test Method for Specular Gloss
- [4] Autodesk, Perform a Gate Location Analysis in Moldflow Insight
This guide is general information for early procurement and engineering discussion. It does not replace product-specific DFM, qualification, validation, regulatory assessment or legal advice.